Great people make Schneider Electric a great company.
What do you get to do in this position?
This position is accountable for managing large scale/high complexity Customer project orders, they may span over multiple years, from start to finish, so that it is completed on time and within budget. This includes initiating, planning, executing, controlling and closing of customer projects/programs. Individual in this position confirms customer requirements, which includes drawings, specifications, job site requirements, bill of material alignment with specifications & clarify exceptions. Manages complete job process from order preparation, thru manufacturing release, product shipment, post shipment support and financial reconciliation utilizing a base knowledge of Schneider Electric products and their use. Mentors or Supervises immediate work group, serving as a resource to assist with work direction and coaching through complex projects.
Key Responsibilities:
1. Takes ownership for developing and/or finalizing the project’s statement of work and contract terms with the customer, including both technical and commercial elements, becomes lead contact for customer for balance of project order. (Project Initiation)
2. Develops a project schedule, risk management plan, and communication plan to ensure expectations are being met internally and externally. Direct engagement with the internal manufacturing facilities and third party vendors. Confirms project plan elements with the customer and internal stakeholders. (Project Planning)
3. Lead the execution of the customer’s project order, verifying execution of the project through kick-off meetings, communication to all parties and exchange of technical requirements and project plan information. (Project Execution)
4. Monitor and control the performance of the customer’s project through its lifecycle. Key activities include: task completion verification, project team monitoring, managing project updates across team members, schedule reporting, issue resolution, contract administration, and risk management. (Monitor and Control Project Work)
5. Lead the closeout of the project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions. Validate project performance against target profitability. (Project Close)
6. Compares/differentiates/propose alternate products with additional customer value compared to competition. Solves problems with customer interaction that results in positive feedback and improved relationship
Primary Location: MX-Distrito Federal-Mexico
